Oooh, you guys! I have another lame-ass health-care story! Check this out:
Last week, I called my GYN's office to get him to switch my birth control. As I may have lamented previously, my NuvaRing Rx had gone up to $50/month under my Aetna health insurance. So, okay, fine, I thought. I'll just have him switch me to a pill, and that'll be cheaper. Insurance companies always seem to charge alot for NuvaRing (probably because it is easy and convenient for women).
First of all, I had to wait 48 hours for someone from my GYN's office to call me back. By this time, I had already refilled the NuvaRing and shelled out the $50, because it was obvious this would not be the quick & easy switch I'd hoped for. Secondly, the nurse I ended up talking to was giving me attitude over the phone. She's all, "Well, what do you want to be switched to, exactly?" and I said, "Just something other than NuvaRing, which is really expensive under my insurance." Her reply: "It's not OUR job to know what your healthcare does and does not cover." (Did I say it was? No.) I say, that's fine, just call in an Rx for a pill. "What pill? I don't know what pill to give you." (For crying out loud! Do I need to go down there and do her freakin' job for her?!) I politely say, "Whatever pill has a dosage comparable to NuvaRing will be fine" (thinking, naively, that any standard birth-control pill will have a comparable generic). She agrees to call something in to my pharmacy.
Alrighty. Half an hour later, my pharmacy peep Teresa calls (I'm the Walgreens mayor on Foursquare, so Teresa *tewtally* knows me, LOLz), and says, "Your GYN's office just called in a $50 birth-control Rx for you. Do you want that?!" BWAHHAHAAHAHAHAHAHAH! I love it. They managed to find the one pill for which there is no generic. I thank Teresa for calling and let her know that I do not want the $50/month BC pills.
Welp, you bet your sweet bippy I'm not dealing with the office girls anymore. I'm gonna go down there and talk to the doc himself, tell him exactly what I need, and get him to write it out for me then and there.
But srsly. This should NOT be this hard, people. And there is no need to talk to me like I'm an idiot.
Furthermore: Why on EARTH, under ANY health plan, is birth control for women $50/month?! Do they WANT this 45-year-old woman to get knocked up so they can pay for THAT instead?!?! ARRRRRGGGGHH!!!